Frequently Asked Question

The color and texture of your bowl should correspond with your pool tile and stone. Colors are available to view in person at our showroom, here on our website and at https://www.prismaticpowders.com/. To ensure you get the best match, we highly recommend that you visit our showroom or order samples from https://www.prismaticpowders.com/ prior to making your selection. Pro Tip: Earth Tones and Textured Finishes pair great with rock pools. Clear Coat adds shine to the bowls, which are a great fit for pools designed with an elegant style.

We always keep plenty of all bowl sizes from our catalog ready to be powder-coated. Some of our best seller colors we keep on the showroom floor and list under our “Ready Made Firebowls” Link. Once you have selected your special color, we perform a quality check inspection and then they are sent to Powder Coat. This process usually takes from 7-10 days. Bowls with water features add 3-4 days for assembly. Then packaging 1 day. Please contact us regarding process times for custom bowl design orders.

No. Actually, it is best to process your order as soon as you confirm the size(s) and style(s) to ensure production times meet your need for installation dates. In most cases, we have standard styles in stock; however, processing times may be longer during peak season.
If you do not select your color at the time of ordering, our staff will follow up with you by email.
*Please note that color selections are confirmed by customer signature; and changes can only be made within 24 hours of signing.

Yes. The units can be powered from the same power line and turn on together or be individually controlled. Please work with your electrician to confirm supplied voltage & amperage meets the per unit requirements.

Yes. One main line can feed multiple bowls but line size matters! Each bowl requires its own feed to the bowl and requires its own shut-off valve. Main underground pipe size should be determined by your plumber who will calculate all the units BTU operational ratings in conjunction with other units in use, such as pool heaters, BBQ’s and firepits.

Yes. Please be sure to choose this gas type when placing your order. Propane requires very special unique installation requirements. Pressure regulators are required – Lift vent pads are provided when requested and must be installed at the base of the bowl. USAfirebowls only sells/distributes propane bowl with WB igniters installed for safety.

We recommend that you use a licensed certified gas plumber to install and certify final inspection. Clear instructions for installation can be found on our website and will be provided with each order. Some assembly will be required as the bowls are sold separate from burners, orifice reducers and gas line accessories. Look for “Recommended Items” during the order process for additional items most commonly ordered with our firebowls.

Powder Coat is known as one of the industries strongest, longest lasting coatings available. It can withstand up to 400 degrees fahrenheit. Normal outdoor conditions including rain, snow and wind will not affect the finish. For bowls exposed to harsh weather conditions, coastal environments or other conditions of high humidity, we recommend a primer be applied.Aged bowls can be sand-blasted and re-coated by any powder coat company if need be. To reduce the risk of damaging the finish, we only recommend cleaning powder coating with a mild detergent soap and warm water. A soft bristled brush can be used for more stubborn stains.